Deolinda Delcarme discusses Regulator expectations regarding member contact details.
Read more about the important take outs from the 2022 Sanlam Benchmark research.
The Operational Update concerns Policy Protection Rule 13, Policyholder requirements to ensure compliance and Implications of not providing member contact details to Sanlam.
Michele Jennings talks about the importance of improving member outcomes
Read about the 2021 results of the annual Sanlam Group Risk income disability and critical illness claims analysis.
The Operational Update focuses on the payments into RSA bank accounts only, the requirement for intermediaries to be authorised for long-term insurance subcategory A and Universal Education Protector benefit minimum allowance benefit.