The 2018/2019 annual report of the PFA was issued during October 2019. In the foreword, Finance Minister Mboweni said that “from the complaints disposed of by the OPFA [Office of the PFA], it is clear that market conduct remains a burning issue as funds and administrators continue to grapple with such issues as non-payment of contributions, late payment, non-payment of benefits etc.”. The Minister added that it is hoped that data collected from these complaints will be used by the FSCA to ensure that the conduct of all role-players improves to embrace compliance and good governance.

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