Administration updates
The impact of Covid-19 on the Fund’s death claims process
The Covid-19 pandemic had had a significant impact on the Fund's death claims process.
Spouse’s Life Insurance – system updates in process
Sanlam is currently in the process of a system development that will enable us to detect when a spouse no longer qualifies for the Spouse’s Life insurance.
Updated version of the Fund in Detail
We release the April 2020 version of the Fund in Detail.
Keep members informed
In response to the uncertainty and tough market times, a number of initiatives aim to keep members informed.
WhatsApp: New servicing channel for members
We are pleased to let you know that Sanlam's retirement fund self-service WhatsApp channel is now available to members.
Distribution of benefit statements to members directly via digital means
In line with our digital strategy, we are launching the process of distributing Sanlam Umbrella Fund members’ benefit statements to members directly via digital means.