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The Centralised Joint Forum was hosted on a virtual platform for our stakeholders to stay abreast of industry updates, including the Two-pot System, FSCA Conduct Standard and how the Sanlam Umbrella Fund is empowering members to live and retire with confidence. This platform provides great opportunities for a consultation between Joint Forums, their Contracted Benefit Consultants and the Fund; to keep up-to-date with industry changes and get relevant information to assist with vital decision-making processes.

The SUF Centralised joint forum was held on the 25th November 2022.

Below are some of the questions from the SUF Centralised Joint Forum along with the video timestamp of answers.

Questions from the SUF Centralised joint forumVideo timestamp
A compliance officer has told me that I must FICA each member of an umbrella fund, which is surely incorrect?  49:41  
Am I correct in the assumption that the employer admin/contact person that captures the monthly contributions etc. will update all the required information via the Sanlam portal?  52:53  
What happens when the employee does not have a email address and sometimes no cellphone or landline?  55:20  
So if an employer for a variety of reasons does not put all eligible employees on the fund, will it now have to be reported?  59:05