Sanlam Umbrella Fund’s first Imali Zam member session took place on 9 June 2021 and focused on the functionality of the Sanlam Member Portal and Sanlam My Retirement App. The Sanlam Member Portal is a powerful financial planning tool that can help members take charge of their retirement journey and build financial confidence.
The session was well attended, with over 1100 members logging in to watch the live session, and an additional 1000 members watching the recording of the session thereafter. We certainly hope that the information shared will allow our members to better navigate the Sanlam Member Portal and manage their retirement savings with confidence.
As outlined in the webinar, there is also a self-service WhatsApp channel available for members to check the status of a claim, look at their retirement fund values and even gain access to useful COVID-19 information. To make use of this service, members can simply send a WhatsApp to the following number – 0861 223 646.
Our Benefit Counsellors are also available to assist members with Fund related information and guide them through the Member Portal. This service is especially useful at retirement or when changing jobs. Below are details to access our Benefit Counsellors:
- Toll-free phone number: 0800 111 956
- E-mail address: IMS@sanlam.co.za
- Free SMS number: 38300
- Telephone number for members outside of South African borders: +27 21 916 6499
For those that were not able to watch the session live, Click here to access a recording of the Sanlam Imali Zam webinar.